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Welcome to Boroughbury Medical Centre.

Our aim is to provide excellent first class healthcare whilst maintaining traditional values.  We are an expanding teaching and research practice and we provide a wide range of services.  

 

We have a modern purpose built Surgery at our Craig Street Practice and also have a branch surgery at Church Street, Werrington.

 

The purpose of this web site is to provide to a wealth of useful information on all our services together with information on various health issues, along with links to other relevant medical organisations.


HAVE AN APPOINTMENT?

CAN’T MAKE IT?  DON’T NEED IT?

CANCEL IT!

If you don’t need it, someone else will

A total 1454 appointments were lost to patients who ‘did not attend’ or ‘cancel’ their appointments in April, May and June 2018. This was 4.1% of the total appointments booked in these months.

The number of GP and Nurse hours lost to ‘did not attend appointments’ during this period was 242 hours or the equivalent to 6 full time weeks of appointments.

 

DID YOU KNOW?

You are able to use Patient Partner, our automated telephone system, to cancel your appointment regardless of what method you used to book it.

You do not need to speak to a member of staff at the surgery to cancel your appointment if you used Patient Partner.


Telephone System -- Please note all our calls are recorded for training and monitoring purposes.


We gratefully acknowledge the Grant we have received from the Harry Cureton Charitable Trust in 2018, which has enabled us to purchase a Microsuction unit, Learning & Development for staff and a Hydraulic Couch so we can now offer a Microsuction Service to patients.


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(Site updated 15/08/2018)
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